Quality Policy

Newark's quality management system, certified to the ISO 9001:2015 standard, by ISO registrar BSi Management Systems, Americas (Registration Certificate #FS35104), is uniquely comprehensive. Our certification extends to our administrative offices, as well as to all our sales branches throughout the United States and Canada, including our Customer Contact Center in Cleveland. Our Chicago Procurement Group, Richfield specialized team and Distribution Center in Gaffney SC is, certified to the AS9120 B Quality Management System standard (Registration Certificate #FM535727).

Our Distribution Center also meets the environmental management standard ISO 14001:2015 certified. This means that we have established a policy and management system that supports and protects the environment. Our commitment to the environment and quality is also evidenced by the leadership role we have played helping customers to comply with the European Union's RoHS (Restriction of Hazardous Substances) Directive. Unique in the industry, our 10-step quality assurance policy assures you that the RoHS compliant products you buy from Newark are really compliant.

Newark's quality policy:

  1. Newark will always strive to meet or exceed customer requirements and expectations!
  2. Quality will be maintained and enhanced through the continuous improvement of our procedures and processes!
  3. We will strive to be a preferred supplier to all of our customers based on the quality of our products and services!

Please send your quality questions or comments to quality@newark.com