Return Policy

We do our best to make returning product to Newark as easy as possible. Please follow the simple procedures below to return product for replacement product or for a credit to your account, at your option:

Please call your Newark Customer Service Representative to obtain a Return Merchandise Authorization number (RMA) prior to returning product. Sorry, Newark cannot accept any product returns without a RMA. For all non-warranty related returns:

  • Returns must be made within 60 days of the original invoice date.
  • All returned product must be in the original packaging and in resalable condition.
  • "Not in Catalog Items" and all products specified as "Non-Cancelable/Non-Returnable" (NC/NR) are not returnable.
  • Return freight charge must be prepaid. C.O.D. returns cannot be accepted. Warranty related return procedures will be determined by the manufacturer's warranty policy for the applicable product. Please contact your Newark Customer Service Representative for more details.

Returning a Product

Q: How do I return a product?
A: Please go to our online return a product request form to request a return materials authorization (RMA) number. You will receive instructions on how to prepare your package for return once you receive the RMA.

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