Placing Orders

Checkout

Checking out is an easy 3 step process.

Help for checkout

Billing & Payment

Learn about the billing and payment options you can use on this site.

Help for billing & payment

Delivery Information

Find the latest times you can order for same day dispatch.

Help for delivery information

Favourites

Find out how you can create collections of your favourite products.

Help for favourites

Parts List (BOM) Upload

Upload your entire Bill of Materials in 3 easy steps, using Newark element14 part numbers, manufacturer part numbers or product descriptions.

Help for Parts List (BOM) Upload

Pay on Account

It's easy to tie your existing off line account with an online account by simply registering. For new customers you can request an account with your first purchase.

Help for pay on account

Quotes

How to request and purchase items on a quote.

Help for quotes

Quick Buy

Learn how to order quickly and efficiently using Newark element14 part numbers.

Help for quick buy

Saved Carts

Learn how to save a cart for later purchase.

Help for saved carts

Scheduled Orders

Learn how to schedule an order to be delivered on specific dates.

Help for scheduled orders

Vouchers

See how simple it is to use a discount voucher in the shopping cart.

Help for vouchers

Placing Orders

Q: What does it mean when a part is backordered?
A: Occasionally, demand for certain products can lead to them being temporarily ‘out of stock.’ However, if you still want this item and don't mind waiting, we are happy to accept orders and ship it once stock becomes available.
Q: Can I download or email my cart?
A: If you want to save your cart online for purchase later you can use the saved carts feature.
Q: What are order minimums and multiples?
A: Certain products like resistors or cable come in reels or packs of set length or quantity. They are not available for sale in quantities below certain levels because it is not economical to package them in smaller quantities.
Q: How do I apply a voucher code to my order?
A: You can enter a voucher code on the shopping cart page. When you have entered a valid voucher code, press the “Apply” button and the cart total should display the updated discounted total.

Related Links

Q: How do I check out from my saved cart?
A: You cannot directly check out from the saved cart page. You must add items from a saved cart to your current cart for check out. For more details visit the Saved Carts page.

Related Links

Q: Can I save my shopping cart and complete my order later?
A: Yes. In the shopping cart, you can save your cart by entering the name of your choice in the Save cart field, then click "Save cart". The saved cart is then available in My Account.
Q: Can I speak to someone about a problem on the website?
A:
  • Try our live support (Mon-Fri, 24 hours/5 days a week)
  • Email web site support: websupport@newark.com
  • Phone web site support: 1 800 639 2758
Q: Is this shipping to a freight forwarder for export?
A: A freight forwarder exports your shipment for you. If you are shipping to a freight forward service, we are required to ask for the address of the ultimate destination.
Q: I cannot see the card I added for future orders in Checkout or in My Account?
A: We are not permitted to store cards that are declined on first use. In this situation you will be required to enter and store the card details again. This can be done during your next order or in My Account.
Some organisations allow their buyers to use the same card for purchases. If a previous user removes the right for the card to be stored, we will no longer be able to store the card. Simply re-enter the card details and select to store the card for future use.