Vouchers

Related Links

Enter your voucher on the shopping cart page

To ensure your discount is applied, simply follow the steps described below:

  1. Ensure you are logged into the website.
  2. The voucher field is on the shopping cart page at the bottom of the list of your items. Enter your discount voucher code and click the 'Apply Voucher Code' to update your cart. Ensure you are entering it in exactly the same format as provided.
  3. An additional column in the shopping cart will show the price after the voucher has been applied. There is also a section showing a summary of the vouchers that have been applied.
  4. Proceed to checkout.

NOTE: Voucher codes must be applied on the shopping cart page before proceeding to checkout. Vouchers can only be used with the current shopping cart. A saved cart will not save vouchers applied.

Placing Orders

Q: What does it mean when a part is backordered?
A: Occasionally, demand for certain products can lead to them being temporarily ‘out of stock.’ However, if you still want this item and don't mind waiting, we are happy to accept orders and ship it once stock becomes available.
Q: Can I download or email my cart?
A: If you want to save your cart online for purchase later you can use the saved carts feature.
Q: What are order minimums and multiples?
A: Certain products like resistors or cable come in reels or packs of set length or quantity. They are not available for sale in quantities below certain levels because it is not economical to package them in smaller quantities.
Q: How do I apply a voucher code to my order?
A: You can enter a voucher code on the shopping cart page. When you have entered a valid voucher code, press the “Apply” button and the cart total should display the updated discounted total.

Related Links

Q: How do I check out from my saved cart?
A: You cannot directly check out from the saved cart page. You must add items from a saved cart to your current cart for check out. For more details visit the Saved Carts page.

Related Links

Q: Can I save my shopping cart and complete my order later?
A: Yes. In the shopping cart, you can save your cart by entering the name of your choice in the Save cart field, then click "Save cart". The saved cart is then available in My Account.
Q: Can I speak to someone about a problem on the website?
A:
  • Try our live support (Mon-Fri, 24 hours/5 days a week)
  • Email web site support: websupport@newark.com
  • Phone web site support: 1 800 639 2758
Q: Is this shipping to a freight forwarder for export?
A: A freight forwarder exports your shipment for you. If you are shipping to a freight forward service, we are required to ask for the address of the ultimate destination.
Q: I cannot see the card I added for future orders in Checkout or in My Account?
A: We are not permitted to store cards that are declined on first use. In this situation you will be required to enter and store the card details again. This can be done during your next order or in My Account.
Some organisations allow their buyers to use the same card for purchases. If a previous user removes the right for the card to be stored, we will no longer be able to store the card. Simply re-enter the card details and select to store the card for future use.